Our Commitment

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.

Hotel accessibility features can be seen when viewing a hotel’s website:

Accessible Resort Amenities

  • Ramp to beach
  • Elevators with extended landings
  • Main entrance, lobby, and registration desk are wheelchair/mobility device accessible
  • Accessible self-parking located east of the main entrance near elevators
  • ADA suites available
  • Standard routes to the following areas are wheelchair/mobility device accessible:
    • Guest Laundry
    • Ice & Vending Machines
    • Business center at guest services
    • Swimming Pool
    • Public Restrooms

For more information, please contact a member of our reservations team at (855) 460-2808.

Accessible In-Room Amenities

ADA accessible features may include items listed below:

  • Handicap toilet seat
  • Widened interior and entry doors for a wheelchair/mobility device
  • Hearing-impaired TTY device
  • Emergency visual fire/smoke alarm
  • Fold-down shower seat
  • Grab bars in the bathroom

For more information, please contact a member of our reservations team at (855) 460-2808.